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Sailboat Bay Website Account Information for Owners

The Sailboat Bay HOA will post important information for all owners on their website at Every owner was provided an account with login credentials and must login to access this important information.

If you forgot your website password or just need to reset it, click on this link:

If you attempt to login with an incorrect Username or Password more than five times your access to the website will be suspended, to restore access  you must send an email to requesting your access be restored.


The Sailboat Bay maintenance request system is the best way to contact the Maintenance Department and receive assistance. This must be done through your account on the website.

To submit a request please login to the site at and click on the “Owner Login” link at the top right of the page and enter your credentials:



After you login select the following Options from the top menu under “Owners Only” then select Maintenance Request Form:


At this point your Ticket Portal will open. If you have any tickets already submitted they will be displayed here. To open a new Ticket select New Ticket at the top left:

Once the new Ticket opens, fill out our your name, the subject along with a description. Next select a category from the drop down box and select SCC CONSTRUCTION for all SCC projects.

After the ticket is complete and the proper category is selected click on “Submit Ticket”

The status of your ticket along with any updates will always be found in your ticket portal even after the work contained within the ticket has been completed.

In the event that you have trouble using the ticket system, please contact Mark Jones with as much detail as possible and send it to

Thank you!